HELLO, MY NAME IS

Valentine T

About me

I have more than 5 years’ experience in customer facing roles.

What I do

I do everything that falls in between these lines.

SALES

Regularly exceed sales goals.


MANAGEMENT

Friendly and engaging team player able to inspire staff to perform their best.

CUSTOMER SERIVCE

A multi-tasker who excels at great customer service and customer satisfaction.

Skills

Sales

Management

Customer Service

IT

My Experience

2022-Current

AMT COFFEE

Barista

  • Improved company’s sales by upselling a broad range of hot/cold drinks and pastries.
  • Reduced waste by measuring out the ingredients correctly to decrease excessive waste.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
2017-2022

Comptoir Group

Restaurant Supervisor

  • Directed and supervised Front of House day to day operations.
  • Maximized company’s profits by reaching target KPI.
  • Reduced labor costs by optimizing schedules.
2020-2022

Zizzi

Bartender/Waiter

  • Outperformed table turnover rate by serving people as soon as possible.
  • Excelled in a challenging, high-volume environment during busy shifts.
  • Demonstrated awareness of licensing laws, food safety, allergy knowledge.
2015-2017

ALDO

Inventory Manager

  • Monitored inventory levels.
  • Ordered new stock as needed.
  • Checked shipments and deliveries and organized and replenished.